Common issues not recognized by Apple adapters.
1. iPhone / ipad must be iOS 13 or iPad OS software version.
[How to check: Settings-General-About Phone-Software Version]
2. How to find the [File] icon is usually on the desktop of the mobile phone.
[If not found, download from APP Store] [File]
3. After inserting the USB flash drive,
[after waiting for 20 seconds, the USB flash drive cannot be ejected from the file. Format; if the U disk file is too large, create multiple folders and store them separately]
4. The mouse and keyboard are not recognized
[Open Settings-Accessibility-Touch-Turn on Assistive Touch] If the mouse and keyboard are all wired, you can add a USB splitter. Some Bluetooth keyboards and mice are not compatible.
5. Non-MP4 video format cannot be opened
[Download an OPayer Life player in the APP Store]
6. Cannot be used for U shield.
Product type: Smartphone & Phone Adapters